Resources

Fire Management Today: Communicating About Wildland Fire

This issue of Fire Management Today centers around communication—the ability to do so, the benefits you reap if you are proactive and effective and the residual effects if you don’t. Articles cover topics ranging from working with communities during incidents, to working with the media, public acceptance of fuel treatments and more.   Fire Management… Read more

Tips for Managing Donations

In August 2016, over seven trillion gallons of rain fell over the course of 48-hours in the city of Central, Louisiana, swallowing the city and much of southern Louisiana. Donations started pouring into Central almost immediately after shelters opened, far exceeding the city’s expectations and donation management plan. Director of Economic Development for the city… Read more

CDBG Disaster Recovery: Recordkeeping Requirements & Website Maintenance

Use this presentation to get a broad understanding of the recordkeeping and website maintenance requirements.   CDBG Disaster Recovery: Recordkeeping Requirements & Website Maintenance 

Tips for Case Managers: Best Practices for Customer Service

Applying for an award claim can be overwhelming and frustrating for homeowners who are still struggling with the emotional and financial implications of their loss. Erica Bueno, lead case manager for IBTS, has years of experience assisting homeowners through the application process and knows how arduous it can be both for homeowners and for case… Read more

Emergency Responder Lessons Learned and After Action Assessments

At the conclusion of an event, there is a need to assess how the emergency response has been conducted through the pre-deployment, deployment and post-deployment phases and to identify ways to improve during each of these periods. Follow this guide from the program to identify strengths, weaknesses and areas for improvement in emergency response to… Read more

Best Practices and Lessons Learned in Deploying Private Sector and Volunteer Resources Through EMAC

The National Emergency Management Association (NEMA) provides examples of best practices and lessons learned from states’ experiences deploying private sector and volunteer resources through the in a range of natural disaster scenarios. Best Practices and Lessons Learned in Deploying Private Sector and Volunteer Resources Through EMAC

Tips for Homeowners: Understanding the NFIP

  After a flood, homeowners often struggle to understand the requirements and procedures of the , presenting unexpected challenges in an already dire situation. Homeowners must have a clear understanding of the detailed rules and processes of the NFIP — especially the concept of  — to accurately assess damage and know what actions will be required as… Read more

Elevation Certificates: Who Needs Them and Why

If your home or business is in a high-risk area, your insurance agent will likely need an to determine your flood insurance premium. An EC documents the elevation of your building for the floodplain managers enforcing local building ordinance, and for insurance rating purposes.   Elevation Certificates: Who Needs Them and Why

Tips for Construction Contractors: Getting Started With a New Contract

  Review the contract in a face-to-face meeting.  Before signing any contracts, meet in-person with the program manager and the grantee’s designated compliance administrator to ensure all parties have a clear understanding of the contract. At this time, it’s important to: Ensure you have a understand the language in the contract and that you know exactly… Read more

Tips for Project Managers: Getting Started with Contractors

  Review the Contract in a Face-to-Face Meeting.  Bring all stakeholders, including the contractor and your agency’s designated compliance administrator, together to ensure all parties have a clear understanding of the contract. At this time, it’s important to: Clarify the language in the contract and coach all parties through their questions and common mistakes. Ensure they… Read more