Resources

CDBG Disaster Recovery: Keys to Effective Grant Management

A PowerPoint presentation from that reviews the four keys to effective grant management — assessing capacity, procurement, monitoring and financial controls and procedures.    Keys to Effective Grant Management 

Natural Disasters: Guide to Insurance and Financial Preparation

This guide provides Floridians with actions to take before and after a disaster to make sure homeowners insurance coverage is adequate and that financial interests are up-to-date and protected.    Natural Disasters: Your Guide to Insurance and Financial Preparation in the Event of a Disaster

Ready NY Worksheet: Plan to Stay in Business — Key Business Functions

Download this fillable PDF, created by Ready New York, to identify essential business functions, contacts and resources that will allow your business to stay open during a disaster or quickly reopen after the incident recedes.   Ready NY Template: Plan to Stay in Business — Key Business Functions (PDF)   *PDF provided created by Ready New… Read more

FEMA Training: Public Information Officer Awareness

This course covers basic information about the role of a State or local Public Information Officer. The goal of this awareness course is to provide an orientation to the public information function and the role of the Public Information Officer (PIO) in the public safety/emergency management environment. Use this link to take the interactive web-based… Read more

FEMA Disaster Emergency Communications Assets

It is important for public safety agencies (such as law enforcement, emergency medical services, and fire services) to be able to provide and maintain communications before, during, and after a disaster or emergency. Disasters may require resources beyond what local and state authorities can manage. This link provides detail on FEMA-provided disaster emergency communications assets,… Read more

The Role of States in Disaster Recovery

“The Role of States in Disaster Recovery,” a video project produced by the Coastal Resilience Center of Excellence (CRC), highlights the roles played by state agency officials, leaders of state recovery organizations and governors in disaster recovery following extreme events. The video is part of a larger, multi-year project that includes a training guide, journal… Read more

Tips: What Applicants Need to Know During Pre-Construction

Before construction on your home begins, you will work closely with your case manager, designers, architects and contractors to ensure you are satisfied with the construction plan and that your home is safe, up to code and in compliance with the specific program requirements. Below are tips for what applicants repairing or rebuilding their homes… Read more

Tips: Working with Homeowners During Pre-Construction

Keeping a constant stream of communications with homeowners throughout the pre-construction process is important both to ensure homeowners are satisfied with program results and that program administrators and subcontractors are compliant with program, state and federal rules and regulations. Use the following tips when communicating with homeowners about the nuts and bolts at different points… Read more

Tips for Streamlining the Inspection Process

Conduct the inspection quickly to accommodate the homeowner. The most important thing during an inspection is accommodating the homeowner. Have a route planned for how you will navigate through the home; typically floor-by-floor works best. Have a streamlined template for inspection reports.  Use a spreadsheet that includes a description of each line item. Put the… Read more

Tips for Invoice Management

  Document Everything from the Start Track each applicant from start to finish. Have a system in place for documenting each individual homeowner throughout the entire process. When does audits on applicants, they can ask about any point during the process; documenting by applicant is critical for having the correct data to meet HUD requirements. Set… Read more