A Go Kit is a mobile response kit that allows public information officers (PIOs) to function in the event that they are working at a remote or off-site location. The individual serving as incident command’s PIO can use this FEMA Go Kit checklist before a disaster hits to ensure they are prepared with the essential materials needed… Read more
The person designated to serve in the public information officer position during a disaster can download this FEMA checklist as a PDF for use during a disaster. The checklist can help to ensure the minimum requirements for the position are completed during an incident, and also provides a sample initial information summary and a sample… Read more
After a flood, ensuring staff and homeowners understand the requirements and procedures of the often presents unexpected challenges for localities. Staff and homeowners must have a clear understanding of the detailed rules and processes of the NFIP — especially the concept of — to accurately assess damage and know what actions will be required as a result.… Read more
Have a Plan and Share it with the Community Publicly communicate the plan the local government has in place for initial damage assessments – community members want to know that you won’t arbitrarily pull together a damage assessment team when disaster strikes. Have designated, trained officials prepared to conduct damage assessments, and let the community… Read more
This guide from the State of Missouri Emergency Management Agency provides FEMA Public Assistance applicants with information regarding Federal and State accounting, recordkeeping, documentation and procurement requirements. The guide includes a reference tool and checklists to assist in: Establishing accurate and complete accounting and recordkeeping systems Developing, assembling and retaining required documentation to support each… Read more
Navigating the National Flood Insurance Program (NFIP) after a flood can present challenges for many communities. Build a relationship with your state’s floodplain manager prior to a disaster, and have their contact information on-hand in the event of a flood. State Floodplain Managers – State Contacts
Well-conceived and effectively delivered emergency messages can help ensure public safety, protect property, facilitate response efforts, elicit cooperation, instill public confidence, and help families reunite. This lesson presents information about three aspects of communicating in an emergency, including: emergency communication challenges, emergency communication tools and creating effective emergency communication. FEMA Lesson Guide: Communicating in an Emergency
This report explores why the promise of reduced flood insurance costs under FEMA’s Community Rating System (CRS) is difficult for many jurisdictions to achieve. Using the state of Louisiana as an example, the report discusses the barriers that prevent more localities in the state from enrolling in the CRS, and also offers policy recommendations for… Read more
The goal of this publication is to provide operational practices for performing public information officer (PIO) duties within the Incident Command System (ICS). It offers basic procedures to operate an effective Joint Information System (JIS). See page 10 for a quick checklist of the PIO’s major responsibilities during a disaster. Basic Guidance for Public… Read more
Emergency response often bring images of search and rescue crews, Red Cross volunteers and firefighters to mind; but equally as important are staff who keep the public informed about all of the activities taking place to keep them safe. Often working behind the scenes, the Public Information Officer (PIO) facilitates public communications before, during, after… Read more
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