Having a social media presence is a must for emergency management agencies today, however many localities struggle to build the large following that allows social media to be effectively used to communicate with constituents and stakeholders during a natural disaster. IBTS spoke with Washington Emergency Management Digital Media Specialist Steven Friederich about the strategies… Read more
Reimbursement for snow assistance and winter storms requires highly-specific documentation, often for specific time periods or completing certain tasks. FEMA typically reimburses for a continuous 48-hour period of the storm, and for specific tasks like making two lanes passable on an arterial roadway. Use these tips to ensure your agency has proper documentation to provide… Read more
This report describes snow assistance and assistance for severe winter storms, the declaration process, the criteria used to make eligibility determinations and the types of assistance that are provided after the President has issued a major disaster declaration for the incident. Major Disaster Declarations for Snow Assistance and Severe Winter Storms: An Overview
IBTS spoke with Lexington-Fayette County, Kentucky, Emergency Management Public Information Officer (PIO) John Bobel about his plans for communicating during natural disasters at the local level. Below, Bobel offers advice to other localities on how disaster communications planning can increase effectiveness of public communication and outreach during and after an incident. Practice, practice, practice. Make… Read more
Communicating during a natural disaster is essential to emergency response, but is often intensely difficult due to inconsistent or nonexistent cell, internet and landline service. Amateur (or “ham”) radio enthusiasts can be an invaluable resource for your community during a disaster. Below are several tips for creating or improving your plan for calling on these… Read more
Amateur radio operators and organizations can play a key role in natural disaster communications. Even if cell, landline and internet service are knocked out, radio messages can still get through. IBTS spoke with Janelle Haible, public information officer for the St. Louis Metro Amateur Radio Emergency Service (ARES) about her experiences assisting her community… Read more
Although always a welcome site initially, donations in the aftermath of a natural disaster can quickly become an additional burden. Without a donation management and staffing plan, localities often find themselves amidst a “second disaster” as truckloads of materials pile up at unorganized donation sites. Too much of any good thing can become a bad… Read more
After “Snowzilla” dumped more than 26 inches of snow on Arlington County, Virginia in January 2016, the county had to supplement their 40-pieces of snow removal equipment with 200 pieces of contracted equipment to keep up with storm. Mike Moon, deputy director of operations for Arlington County, Virginia, Environmental Services, was tasked with coordinating… Read more
Wildfires are long, drawn-out events that often require localities to ask for state assistance to get key messages out to the public, manage and monitor social media and keep up with the demands of local media. Use these tips from subject matter experts in Washington and California, who frequently deal with wildfires, to think through… Read more
During widespread wildfire events, communicating the status of the fire, impacted areas and damage becomes a full-time, round-the-clock job for public information officers (PIOs). Use these tips to integrate communications assistance from the state into your efforts and maximize the effectiveness of your internal communications and public outreach. Ask the state for social media… Read more
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