Reimbursement for snow assistance and winter storms requires highly-specific documentation, often for specific time periods or completing certain tasks. FEMA typically reimburses for a continuous 48-hour period of the storm, and for specific tasks like making two lanes passable on an arterial roadway. Use these tips to ensure your locality’s snow removal agency has proper… Read more
On March 22, 2014, groundwater saturation triggered a 4,400-foot-wide landslide near the town of Oso, Washington. Considered the largest and most destructive landslide in U.S. history, the event caused 43 fatalities, swallowed 49 homes and shut-down a portion of State Route 530 – giving the catastrophe its official name, the SR 530 Landslide. Search and… Read more
Planning for temporary housing assistance can be one of the most difficult aspects of preparing for a natural disaster due to the unpredictability of a storm’s impact on a locality’s housing stock. Likewise, each community has unique risks and resources when it comes to temporary housing — there is no “one-sized-fits-all” approach. Local, state… Read more
Long-term, widespread power outages can cause a plethora of unexpected communications challenges. IBTS spoke with Monroe County, New York, Emergency Manager Tim Kohlmeier about his experiences communicating with stakeholders and his constituents after a severe wind storm — coupled with sub-zero temperatures — hit the county in March 2017, causing multi-day power outages for more than 125,000.… Read more
Having a social media presence is a must for emergency management agencies today, however many localities struggle to build the large following that allows social media to be effectively used to communicate with constituents and stakeholders during a natural disaster. IBTS spoke with Washington Emergency Management Digital Media Specialist Steven Friederich about the strategies… Read more
Keeping a constant stream of communications with homeowners throughout the pre-construction process is important both to ensure homeowners are satisfied with program results and that program administrators and subcontractors are compliant with program, state and federal rules and regulations. Use the following tips when communicating with homeowners about the nuts and bolts at different points… Read more
This presentation provides an overview of eligibility requirements, including program, project and homeowner eligibility levels. As presented to the National League of Cities, March 2017 IBTS Presentation: Eligibility Requirements (PowerPoint)
This report explores why the promise of reduced flood insurance costs under FEMA’s Community Rating System (CRS) is difficult for many jurisdictions to achieve. Using the state of Louisiana as an example, the report discusses the barriers that prevent more localities in the state from enrolling in the CRS, and also offers policy recommendations for… Read more
For Margarita Abramov, New York City contract and compliance administrator for IBTS, the process of improving compliance policies and procedures is never quite finished. “There’s always room for improvement,” she says. Abramov was responsible for program compliance oversight for recovery programs in New York City after Hurricane Sandy, a situation she notes was extreme… Read more
The National Flood Insurance Program’s Community Rating System (CRS) is a voluntary program that reduces flood insurance rate premiums for communities who exceed the minimum NFIP floodplain management requirements. This site provides general information and resources about the CRS for communities new to the program, and for communities already enrolled in the program looking for details… Read more
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