Review the contract in a face-to-face meeting. Before signing any contracts, meet in-person with the program manager and the grantee’s designated compliance administrator to ensure all parties have a clear understanding of the contract. At this time, it’s important to: Ensure you have a understand the language in the contract and that you know exactly… Read more
Keeping a constant stream of communications with homeowners throughout the pre-construction process is important both to ensure homeowners are satisfied with program results and that program administrators and subcontractors are compliant with program, state and federal rules and regulations. Use the following tips when communicating with homeowners about the nuts and bolts at different points… Read more
Conduct the inspection quickly to accommodate the homeowner. The most important thing during an inspection is accommodating the homeowner. Have a route planned for how you will navigate through the home; typically floor-by-floor works best. Have a streamlined template for inspection reports. Use a spreadsheet that includes a description of each line item. Put the… Read more
This presentation provides an overview of eligibility requirements, including program, project and homeowner eligibility levels. As presented to the National League of Cities, March 2017 IBTS Presentation: Eligibility Requirements (PowerPoint)
Well-conceived and effectively delivered emergency messages can help ensure public safety, protect property, facilitate response efforts, elicit cooperation, instill public confidence, and help families reunite. This lesson presents information about three aspects of communicating in an emergency, including: emergency communication challenges, emergency communication tools and creating effective emergency communication. FEMA Lesson Guide: Communicating in an Emergency
For Margarita Abramov, New York City contract and compliance administrator for IBTS, the process of improving compliance policies and procedures is never quite finished. “There’s always room for improvement,” she says. Abramov was responsible for program compliance oversight for recovery programs in New York City after Hurricane Sandy, a situation she notes was extreme… Read more
The following summarizes the history of the US Department of Housing and Urban Development, including the Community Development Block Grant (CDBG) program. The early post-Great Depression legislative measures from 1932 – 1938 stimulated housing construction in the U.S. Emergency Relief and Reconstruction Act of 1932 P.L. 75 – 432 First major U.S. relief legislation. Passed by Congress… Read more
An EF-5 Tornado struck Joplin, Missouri, on May 22, 2011, with damage estimated at up to $3 billion. Yet Joplin has seen a rapid recovery despite the extensive damage. The Joplin tornado provides an opportunity to determine if findings from the aftermath of Hurricane Katrina apply to other major natural disasters. This study uses interviews… Read more
A collection of 13 reports on lessons learned from Hurricane Sandy related to health systems and services. The report’s first section includes and Executive Summary of each article. Common recommendations included filling gaps in planning, communication and coordination, more integrated systems, more practice and training between facilities, building in redundancies, clarifying authority, preparing for environmental… Read more
The Stafford Act constitutes the statutory authority for most federal disaster response activities especially as they pertain to FEMA and FEMA programs. In response to the to the evolving demands for federal disaster assistance, Congress has passed legislation to amend the Stafford Act to improve the role of the federal government in disaster assistance. Pre-1950… Read more
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