Resources

The Basics for New Public Information Officers

Emergency response often bring images of search and rescue crews, Red Cross volunteers and firefighters to mind; but equally as important are staff who keep the public informed about all of the activities taking place to keep them safe. Often working behind the scenes, the Public Information Officer (PIO) facilitates public communications before, during, after… Read more

Planning for Alternative Methods of Public Communication

  When planning for disaster, jurisdictions often overlook how they will communicate with citizens and stakeholders in the disaster area when traditional forms of communication are unavailable. Initial communications after a disaster are critical for the health and safety of residents; it’s important to have multiple plans in place for communicating in all scenarios. The… Read more

Tips for Managing Roadways in Severe Winter Weather Events

    For localities who get one snow storm every few years and those that get inundated with snow for winter months on-end, it’s equally important to have a road closure plan in place that keeps vehicles moving safely — or off roads all together — during severe winter weather events. IBTS spoke with Tim Baker,… Read more

Legislative History of the US Department of Housing and Urban Development (HUD)

The following summarizes the history of the US Department of Housing and Urban Development, including the Community Development Block Grant (CDBG) program. The early post-Great Depression legislative measures from 1932 – 1938 stimulated housing construction in the U.S. Emergency Relief and Reconstruction Act of 1932 P.L. 75 – 432 First major U.S. relief legislation. Passed by Congress… Read more

BCHF Presentation: Disaster Management & Volunteer Reception Centers

Volunteer Reception Centers (VRC) are the most widely used method for coordinating and managing untrained, spontaneous volunteers who arrive in the aftermath of disaster. A VRC can prevent spontaneous volunteers from overwhelming emergency management and slowing relief efforts. This presentation by the Bedford (VA) Community Health Foundation (BCHF) can be used as a tool to… Read more

Post-Disaster Town Hall Meeting Agenda Template

A post-disaster town hall meeting is one of the first and most important opportunities for local leaders to update the community on the status of recovery, and set the tone for the entire recovery process. Download this post-disaster town hall meeting agenda template as a Word Document and customize the time, location and content of the… Read more

Two Years After Hurricane Sandy Hit the U.S., What Lessons Can We Learn From the Deadly Storm?

This article summarizes an interview with author Kathryn Miles, who spent two years deconstructing Superstorm Sandy for her book Superstorm: Nine Days Inside Sandy. She discusses weather prediction models, the tragic loss of the square-rigger Bounty, what the psychology of risk can tell us about hurricane preparedness, and why it’s essential to keep funding the Hurricane Hunters.… Read more

Lessons Learned: Social Media and Hurricane Sandy

The report provides an overview on how social media was used in preparation for, in response to, and in recovery from Hurricane Sandy (“Sandy”) in late October 2012. It also discusses processes identified by the first-responder community as best practices; presents examples, themes in applications, and lessons learned; identifies gaps in technology, process, and/or policy; and… Read more

Tropical Storm Irene After-Action Report

This details specific actions taken by the city of New Haven, Conn., before, during and after Tropical Storm Irene. Overall, the city concluded that it had an excellent response to the storm, with over 200 personnel engaged in mitigation efforts. The city does not explicitly list weaknesses identified, but notes that information learned through identification… Read more

NYC Hurricane Sandy After-Action Report

This provides a summary of recommended improvements to New York City’s operations based on operations before, during and after Hurricane Sandy. The report notes that it is not an exhaustive list of all lessons learned in Hurricane Sandy; rather, it is intended to provide “a roadmap of the strategic steps the City will take to… Read more