Resources

Shelter Operations: Pet-Friendly Shelters

This FEMA Best Practice guide outlines recommendations for localities to provide pet-friendly shelters during emergencies and large-scale evacuations. Localities should have a plan for implementing pet-friendly shelters to increase the likelihood that pet-owners will evacuate to safety with their pets. Pet-friendly shelters typically allow pet-owners to care for their own animals within the owner’s shelter… Read more

Tips: Communicate with Utilities Early and Often

  During a weather-induced long-term power outage, communications with utility companies often present one of the biggest challenges for local leaders, emergency management and other municipal agencies involved in disaster response and recovery. Use these tips to build and maintain a relationship with your local utility that allows for an open flow of information at all… Read more

Tips for City Managers: Communicate with Utilities Early and Often

  During a weather-induced long-term power outage, communications with utility companies often present one of the biggest challenges for local leaders and municipal agencies. City managers can leverage their leadership position to facilitate communications between municipal departments and the utility during a power outage; use these tips to build and maintain a relationship with the local… Read more

Tips for Emergency Management: Have a Public Communications Plan for Long-term Power Outages

Long-term, widespread power outages can cause a plethora of unexpected communications challenges. IBTS spoke with Monroe County, New York, Emergency Manager Tim Kohlmeier about his experiences communicating with stakeholders and his constituents after a severe wind storm — coupled with sub-zero temperatures — hit the county in March 2017, causing multi-day power outages for more than 125,000… Read more

Tips for Public Information Officers: Have a Public Communications Plan for Long-term Power Outages

  Long-term, widespread power outages can cause a plethora of unexpected communications challenges. IBTS spoke with Monroe County, New York, Emergency Manager Tim Kohlmeier about his experiences communicating with stakeholders and his constituents after a severe wind storm — coupled with sub-zero temperatures — hit the county in March 2017, causing multi-day power outages for more than… Read more

Tips for Emergency Management Agencies: Best Practices for Building a Social Media Following

Having a social media presence is a must in emergency management today, however many local emergency management agencies struggle to build the following needed to effectively use social media for effective communication with constituents and stakeholders during a natural disaster. IBTS spoke with Washington Emergency Management Digital Media Specialist Steven Friederich about the strategies he uses for building… Read more

Tips for Public Information Officers: Best Practices for Building a Social Media Following

  Having a social media presence is a must for emergency management agencies today, however many public information officers (PIOs) struggle to build the large following that allows social media to be effectively used to communicate with constituents and stakeholders during a natural disaster. IBTS spoke with Washington Emergency Management Digital Media Specialist Steven Friederich… Read more

Tips: Have a Plan for Wildfire Communications

Wildfires are long, drawn-out events that often require localities to ask for state assistance to get key messages out to the public, manage and monitor social media and keep up with the demands of local media. Use these tips from subject matter experts in Washington and California, who frequently deal with wildfires, to think through frequently… Read more

Tips: Public Communications During Severe Winter Weather Events

  During severe winter weather events, the public has an undying need for information — when will their roads be plowed, will schools shut down, is more snow expected? Providing them with constant updates is essential to set clear expectations about your municipal snow removal agency’s capabilities during a given storm. Use these tips to… Read more

Tips for Local Leaders: Public Communications During Severe Winter Weather Events

  During severe winter weather events, the public has an undying need for information — when will their roads be plowed, will schools shut down, is more snow expected? Providing them with constant updates is essential for setting clear expectations about your locality’s snow removal capabilities during a given storm, and it’s likely that the… Read more